Emergency Respond Plan (ESP)

Course duration:

• 3 Days

Venue:

• Cartenz – Gading Serpong

Teaching Method:

• Classroom Teaching
• Practical Instruction in Classroom

• Emergency Response Planners and deputies
• Chief Operating Officers, Emergency Directors and coordinators of emergency command centers
• Go-Team Leaders
• Flight Operations Managers and Ground Operations Managers with a leading role in an Emergency Response
• Station Managers, Special Assistance Team Managers and company spokespersons

1. Emergency response organization and network
2. Airline responsibilities and compliance (SMS, FAP, IOSA)
3. Alarm and notification
4. Emergency response plan
5. Station emergency response planning
6. Special assistance team basics / Humanitarian Response incl. Inquiry / Family Assistance Center
7. Go-Team organization
8. Crisis communication basics
9. Command center missions
10. Emergency response facilities
11. Emergency response plan implementation: instruction, training and exercises
12. Emergency response exercise
13. Business Continuity Planning

By completing this course, learners will be able to:

• Plan, develop and execute an emergency plan, plus coordinate the parties and processes involved
• Advocate for the role and responsibilities of the emergency planning specialist within an airline
• Follow ICAO, the National Transportation Safety Board and State regulations
• Train airline staff for an emergency response or other crisis situation
• Identify and outline areas for improvement in an emergency response situation

• The course starts promptly at 08:00 am – 04:00 pm
• Refreshments will be available throughout the course
• Buffet Lunch will be provided
• Dress Code: business casual
• Provide all course materials
• Certificates will be awarded